CONTACT US

Come visit us

45 Broad Oak Crescent, 
Bayston Hill, 
Shrewsbury, 
Shropshire, 
SY3 0NE
E: violetjamesboutique@hotmail.com
TEL: 01743 872131

OPEN HOURS:
Monday: Training courses only
Tuesday: 9.30 - 5.30
Wednesday: 9.30 - 5.30
Thursday: 9.30 - 5.30
Friday: PMU & TINY TATTOO CLINIC.
Saturday: Wedding bookings only

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GDPR

GENERAL DATA PROTECTION REGULATION - PRIVACY POLICY

Key Details: Violet James Boutique are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. The rules on processing of personal data are set out in the General Data Protection Regulation (the 'GDPR').

1. Who are we? Violet James Boutique is the data controller. This means we decide how your personal data is processed and for what purposes. Our contact details are: Violet James Boutique, 45 Broad Oak Crescent, Bayston Hill, Shrewsbury SY3 0NE. For all data matters contact Jill Foster or Carlie Salt on 01743 872131

2. The purpose(s) of processing your personal data: We use your personal data for the following purposes:
To communicate your appointment times and dates to you and any amendments or cancellations of these.
To allow us to make bookings on your behalf.
To ensure that there are no health issues which would contraindicate to your treatments booked for you.
To communicate any special promotions, new treatments, events and marketing information to you.
To ensure that we have a continuation of your health, and treatment history details for HMRC and Insurance purposes.

3. The categories of personal data concerned:
 Personal data: Name, address and contact details including phone numbers and email addresses, date of birth, doctor's details, health records, treatment details, payments received details (but not payment card information).
 We have obtained your personal data from information you provide to us initially by telephone or face to face or through our website when making your first booking with us and thereafter from the Client Information Record that you complete prior to your first treatment. We do not access any publicly accessible sources.


4. Sharing your personal data: Your personal data will be treated as strictly confidential, and will be shared only with staff who work within the business. And if in the event of medical assistance being required we would provide any information that is needed.

5. How long do we keep your personal data? [We keep your personal data for no longer than reasonably necessary for a period of 7 years in order to be able to provide information to the HMRC or our Insurance Company in case of any legal claims/complaints, for any allergies that may occur; all for safeguarding purposes.

6. Providing us with your personal data: You are under no statutory or contractual requirement or obligation to provide us with your personal details, 
however failure to do so will have the following consequences, depending on the information withheld:
We may be unable to carry out any treatments on you.
 We may be unable to communicate any appointment times or confirmation texts or emails to you.
 We may not be able to communicate any information which may be of interest to you regarding special promotions, new treatments or marketing information.

7. Your rights and your personal data: Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: 
The right to request a copy of the personal data which we hold about you;
The right to request that we correct any personal data if it is found to be inaccurate or out of date;
 The right to request your personal data is erased where it is no longer necessary to retain such data;
 The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable i.e. where the processing is based on consent or is necessary for the performance of a contract with the data subject and where the data controller processes the data by automated means); 
 The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing
 
The right to object to the processing of personal data, (where applicable i.e. where processing is based on legitimate interests (or the performance of a task in the public interest/exercise of official authority); direct marketing and processing for the purposes of scientific/historical research and statistics).

8. Transfer of Data Abroad: WE DO NOT TRANSFER PERSONAL DATA OUTSIDE THE EEA.
9. Automated Decision Making: WE DO NOT USE ANY FORM OF AUTOMATED DECISION MAKING IN OUR BUSINESS.

10. Further processing: If we wish to use your personal data for a new purpose, not covered by this Data Privacy Notice, then we will 
provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.
11. How to make a complaint: To exercise all relevant rights, queries or complaints please in the first instance contact our DATA PROTECTION CONTROLLERS. Jill Foster or Carlie Salt on 01743 872131 or email at violetjamesboutique@hotmail.com

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 03031231113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England.

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